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Redback SmartEdge 800 reports %SYSLOG-2-CRIT: /netbsd: drive failures: REDUNDANCY_NOT_ACTIVE to switch-over Pingsta Validated

Symptom:

The active (or in this case the standb) reports Cross-Connect Routing Processor - XCRP reports errors similar to the following;

 

Nov 27 06:35:24: %LOG-6-SEC_STANDBY: Nov 27 06:35:24: %SYSLOG-2-CRIT: /netbsd: st=0x80, er=0x00
Nov 27 06:35:57: %LOG-6-SEC_STANDBY: Nov 27 06:35:54: %SYSLOG-2-CRIT: /netbsd: st=0x80, er=0x00
Nov 27 06:35:57: %LOG-6-SEC_STANDBY: Nov 27 06:35:54: %SYSLOG-2-CRIT: /netbsd: wd2a: device timeout writing fsbn 64 of 64-79 (wd2 bn 64; cn 0 tn 1 sn 1)
Nov 27 06:35:57: %LOG-6-SEC_STANDBY: Nov 27 06:35:57: %SYSLOG-2-CRIT: /netbsd: drive failures: REDUNDANCY_NOT_ACTIVE to switch-over

<snip>

Nov 27 07:14:10: %LOG-6-SEC_STANDBY: Nov 27 07:14:10: %RDB-3-ERR: rcm: Sending termination signal to init - Rebooting the card in rdb_standby_thread(0x2221800)
Nov 27 07:14:10: %LOG-6-SEC_STANDBY: Nov 27 07:14:10: %SYSLOG-2-CRIT: /netbsd: drive failures: REDUNDANCY_NOT_ACTIVE to switch-over
Nov 27 07:14:10: %LOG-6-SEC_STANDBY: Nov 27 07:14:10: %SYSLOG-1-ALERT: init: init received SIGINT or SIGTERM
Nov 27 07:14:10: %LOG-6-SEC_STANDBY: Nov 27 07:14:10: %SYSLOG-0-EMERG: init: Reboot flag set, rebooting system!

<snip>

Solution:

Reload the erroring XCRP, in this case, the standby using the following command;

  • [local]Redback#reload standby (Reloads the system software on the standby controller card only.)
  • [local]Redback#reload (reloads the system software on the active controller card first, and then reloads the standby controller card.)

If the reload fails to resolve it, the internal compact flash may need to be replaced.

Type: Solution - Archive ID: 5.88 - 352 Views - Last Updated: December 01, 2010 23:34:00
Tags: Redback Hardware xcrp smartedge smartedge 800 compact flash netbsd SYSLOG-2-CRIT